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Guide and important steps to building a Chatbot from scratch
Building a chatbot is really about taking computer-human conversation to a whole new level. Technology experts generally talk about two methods of building chatbots. The first is a rule-based approach, where the developer writes rules for the system, or in other words, employs hard coding in building the chatbot. The second method entails the use of machine learning, where a massive amount of streaming data is used, and the system learns on its own. AIM caught up with Aditya Chavan, Head of Marketing, and Shashank Prasad, Head of Infrastructure, representing Machaao.